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Privacy Policy

Effective Date: May 5, 2026

Allen Garage Door Pros ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and protect your information when you interact with our website, forms, phone systems, or messaging services.

Information We Collect

We may collect the following information when you contact us or use our services:

Name
Phone number
Email address
Service address and property details (garage door type, brand, age, issue description)
Messages, calls, and SMS communications
Appointment and service-related information

How We Use Your Information

Information collected is used only to:

Schedule and manage service appointments
Provide garage door repair, replacement, and related services
Communicate via phone calls and SMS, including appointment confirmations, reminders, service updates, estimates, and follow-ups
Respond to inquiries and customer support requests
Maintain accurate service and business records

SMS and Phone Communication

By (1) providing your phone number and (2) providing consent through the appropriate form, you consent to receive calls and text messages from Allen Garage Door Pros related to:

Appointment confirmations
Appointment reminders
Service updates
Estimates and follow-ups

Message frequency varies based on your interaction. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchase.

Mobile Information and Data Use

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service or systems required to deliver phone calls and text messages, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties, excluding aggregators and providers of the text message services.

Information Handling

We do not sell personal information. Customer information is used solely for operating and supporting Allen Garage Door Pros and providing requested services.

If disclosure is required to comply with legal obligations, it will be limited to what is legally necessary.

Data Security

We take reasonable administrative and technical measures to protect information collected. While no method of transmission over the internet or phone networks is completely secure, safeguards are in place to reduce unauthorized access.